Shipping Information

PROCESSING OF ORDERS


Please allow between one (1) - three (3) business days for orders to be processed.

Business day means a day other than: a Saturday or a Sunday; or a day which is a public holiday for the whole of: any State; or Australian Territory. 


AUSTRALIAN ORDERS

All orders are sent via Australia Post.

You will receive a tracking number for your order once it has been shipped.


SHIPPING COSTS WITHIN AUSTRALIA

Service  Cost Estimated Delivery Time* Tracked?
Standard

$8.95

3 - 12 business days Yes
Express


$13.95 

FREE for orders over $120

2 - 7 business days Yes


Please note the delivery time stated are just estimates and be mindful of potential courier delays; delivery time to WA, QLD and NT as well as regional/remote areas may take longer than estimated (no refunds for delivery charges if shipping time exceeds estimate).


NEW ZEALAND ORDERS

We are unable to ship to PO Boxes outside of Australia.
Service  Cost Estimated Delivery Time Tracked?
Standard
$13 NZD
FREE on orders over $160 NZD
4 - 8 business days Yes

Express

$21 NZD
FREE on orders over $240 NZD
2 - 6 business days Yes


IMPORT TAXES AND DUTIES

The delivery cost for international online orders does not include any applicable import taxes and customs duties. You, or the recipient, are responsible for the payment of any applicable import taxes and customs duties for your order. Please be aware that duties and taxes are assessed on the combined value of the goods in your parcel. We recommend contacting your local customs authorities to calculate additional duties and taxes on your parcel upon arrival into your country.


ANY QUESTIONS?

If you still have any questions please feel free to get in touch at support@dearsaintmercury.com